Privacy Policy

Effective Date: October 6, 2025
Last Updated: October 6, 2025

Welcome to Eve’s Glam. Your privacy is important to us, and we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.evesglam.co.ke , make a purchase, or interact with our services.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect both personal and non-personal information in the following ways:

a) Personal Information

When you interact with our website or make a purchase, we may collect:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely through third-party gateways)
• Account login credentials (if you create an account)

b) Non-Personal Information

We may automatically collect:

• Browser type, IP address, and device information
• Pages visited and time spent on the site
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you regarding your purchases or inquiries
• Improve our website, products, and customer experience
• Send marketing and promotional materials (only if you have given consent)
• Manage your account and preferences
• Comply with legal and regulatory requirements

3. Sharing Your Information

Eve’s Glam respects your privacy and does not sell your personal information. However, we may share your data with trusted third parties for legitimate business purposes, including:

• Payment processors to complete your transactions securely
• Delivery and courier services to ship your orders
• IT and hosting providers to maintain and secure our website
• Marketing tools only when you have opted in to receive updates

All third parties are required to handle your data safely and in accordance with this Privacy Policy.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies help us:

• Remember your preferences and shopping cart items
• Analyze site traffic and performance
• Offer personalized product recommendations

You can manage or disable cookies in your browser settings. However, some parts of the site may not function properly without them.

5. Data Retention

We retain your information only as long as necessary to:

• Provide our services and fulfill orders
• Comply with legal obligations
• Resolve disputes and enforce agreements

After this period, your data will be securely deleted or anonymized.

6. Your Rights

Under the Kenya Data Protection Act, 2019, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of inaccurate information
• Withdraw consent for marketing communications
• Object to the processing of your data in certain circumstances

To exercise these rights, contact us at support@evesglam.co.ke .

7. Data Security

We use appropriate technical and organizational measures to protect your personal information, including encryption, secure servers, and restricted access. However, please note that no electronic storage or transmission is 100% secure.

8. Children’s Privacy

Eve’s Glam does not knowingly collect or store personal information from individuals under the age of 18. If we discover that we have collected such information, we will promptly delete it.

9. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the content, policies, or privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:

Eve’s Glam
Greenspan Mall, Donholm, Nairobi, Kenya
Phone: +254 114 840 953
Email: support@evesglam.co.ke 
Website: www.evesglam.co.ke